4

I have always had exceptional service. No pressure add ons just suggestions for next visit. I definitely would refer to a friend.

5

Great service

5

Timely and complete repair. Thanks

1

I would never return the people try to up sale every customer on windshield wipers wether you need them or not. I realized when they said the same thing to another customer that checked out after me. She said she would get them too, then they ask her if she used the wipers on the rear windows and she said sometimes and they told her she needed one on it. I brought two cars in for oil changes and they called me on the second car saying I needed brakes rotors, pad and two rear tires. The Machanic’s walk right pass you and don’t even speak. One the guys working inside dealing with the customers is a racist. I would never go back there.

4

Good service center to stop by after work. They were able to complete an emissions test 30 minutes before their closing time (7PM).

1

I’ll keep it short and simple. I had a great first experience with an oil change and emissions. Today, they fixed my cv axle. Great. They found two missing bolts unrelated to the axle. Quoted me $800 to fix it.....no thanks. Bought the bolts myself for $8.99 and fixed it myself. You’ve lost my trust.

2

Up until this morning I would have given a 5 star rating, been going to Doug and America's Service Station for years, We have 3 cars and I have bought tires, oil changes, done minor and somewhat bigger work, never had a problem. Not a major customer, but I'd say a pretty good one. I want to give local businesses my business and I wanted to build a relationship with those businesses. Today I went for an emissions test and was told I need new tires - I do. The tires I had (which were bought and installed here) were supposed to be good for 60K miles (warrantied for 60k) and they don't have 40K miles yet on them. Most annoyingly I was then told that they didn't recommend the Michelins I had on and I should go with Bridgestones, which is what I WANTED to put on 3 years ago and America's Service Station talked me out of for these Michelins...... so it feels like biggest mark up wins, not what is best for the customer. Anyway - I am not naive enough to expect Michelin to replace the tires, nor did I expect America's Service Station to do so, but I did think they would offer a discount for a decent customer who THEY talked out of buying the tire they now want to sell me and for a tire that underperformed by about 35% - even a paltry 5% would have worked.... or a free oil change. Nothing, nada, just a "sorry, can't do that" - the economy is good and they can afford to lose customers. So now I will go else where for all my tires and auto work - really sucks.

5

Came to pick me up and change to my spare so I could make it back to the service station after curbing my car. Fixed the entire car including rims that were damaged by thr curb. Fantastic place!! Friendly staff and would highly recommend!! Been going there for years, never had anything less than the best service.

1

They charged my ex wife $1600 to replace a timing belt on a none interference engine in her PT Cruiser because she didn't know the difference. That's a rip off.

5

Friendly staff. I’ll continue going here.

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