Dacula Auto Repair

Efficient and affordable. I got a oil change and they did a good job. That's rare nowadays.

DO NOT GO HERE!!! I went in to get my oil changed and tires balanced and rotated before taking a spur of the moment vacation. I was told my front and rear brakes and rotors needed to be replaced and that my rear brake calipers needed to be replaced. Over $1300 in services they said I needed urgently. Being a woman, and knowing women tend to be taken advantage of in these situations, I declined and took the car the person who normally does my vehicle maintenance. He is ASE certified (just didn't happen to have a shop in the area I was in at the time). Turns out the only thing from that list that I needed was front brake pads. No rear brake work, No rotors, No calipers. On top of trying to charge me an extra $1000 for unnecessary brake work, the tires that they rotated to the front have blown belts in the tire. Guess they were going to tell me about that when I brought it back for the brake repairs, if I didn't have an accident in the meantime. These guys should really be ashamed of themselves!! The level of disgust I have for this place at this moment in time could never be described. One star is too many for them.

The whole crew were fast, helpful and knowledgeable.

Very good customer service. I think it was overpriced. They explained everything to me in ways I could understand without talking down to me or trying to sell me something.

So I’m a former employee. I worked at this location for the past six years. I only moved on so as to be in a different field. Doug the owner is a honest person who looks out for his customers and employees. You will never find a better place to have your vehicles serviced. I plan to continue coming as a customer for years to come. If your looking for a shop that will go the extra mile , this is the place. Also they employ the best technicians around. Thanks for six great years.

Opportunists. I took my truck there after a coolant hose sprung a leak that I'd already patched but needed the hose replaced and this was the closest place to me so I limped into their lot and asked for help. First off, the guy at the register had zero personality and acted like I was a nuisance trying to ask for a quantification of time for 'We'll be with you in a little bit". Second they tried to tell me that hoses for my truck are rare and hard to find. Then they told me it would cost $400 and that they'd have to replace two hoses instead of just the one with the leak. I thanked them and asked for my keys. He then started try and prey on my fears and use scare tactics about how dangerous it is to replace coolant as an unprofessional and started showing me his scars. I hobbled home and called my regular mechanic. $60-80 for the hose replacement and they'll clean up the coolant that I couldn't already get to for cleanup. As soon as my truck cools down I'll add some coolant and keep on trucking until I get a chance to take it to my guy. Moral of the story is always seek a second opinion and don't fall for the scare tactics, folks.

Labor rates are ridiculous to fix a headlight, and they didn’t put my bumper back on correctly afterwards! This place will rip you off!

Get the job done efficiently and great customer service.

Went here for an emissions test. Everyone was friendly and they went the extra mile to put air in a tire that was low!

Good, quick, professional service. Courteous front desk personel.